Contact Us
Have questions about APIGit? We're here to help. Reach out to our team and we'll get back to you as soon as possible.
Billing and General Questions
For billing inquiries, account questions, or general information about our services.
Technical Support
Need help with using APIGit? Our technical team is ready to assist you.
Sales
Interested in our enterprise plans, request a demo or have questions about pricing?
Our Office
We are a US-based company located in the San Francisco Bay Area with a mission to serve customers from around the world.
Frequently Asked Questions
Find quick answers to common questions about contacting us.
Our support team is available Monday through Friday from 9:00 AM to 6:00 PM Pacific Time. For urgent issues outside of these hours, please email support@apigit.com and we'll respond as soon as possible.
For general inquiries, we aim to respond within 24 hours. Technical support requests are typically addressed within 24 hours for Team plan customers and within 1 hour for Enterprise customers.
Phone support is available for Enterprise customers. Team and Free plan customers can reach us via email or through our community forums.
To report a bug, please email support@apigit.com with "Bug Report" in the subject line. Include as much detail as possible, including steps to reproduce the issue, screenshots, and your account information.
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