How to Update Plan
For an existing subscription, you can update your plan in the following two ways:
Update Seats/Addons/Billing Schedule
Navigate to the billing home page and find the plan panel.
Click the “Update” link in the plan panel to access the update detail page:
On this page, you can:
- Update the number of seats
- Add or remove addons
- Change billing cycles
After reviewing all the information, you can process the plan update.
Upgrade/Downgrade/Cancel Plan
To change your current plan to another plan, click the “Change Plan” button from the middle panel of the billing page. From the dropdown menu, you can choose to upgrade, downgrade, or cancel the plan.
For example, to downgrade your plan, click “Downgrade to Team” from the dropdown menu. This will navigate you to a detailed confirmation page:
After reviewing all information, you can proceed with the plan update.
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